Category Archives: February 2020

Probiotic cleaning ‘sweeping’ the hotel industry

Keeping your premises clean is one of, if not the, top priority for a hotel. A sanitary environment – that has been efficiently cleaned – will not only ensure customers and staff remain happy, but also healthy.

However, it seems many businesses are still using traditional harsh chemical products to perform everyday cleaning tasks. This is not only harmful to those exposed to them, as well as the wider environment, but will cost the company money in the long run.

The best just got even better

To improve is to change.

to be perfect is to change often.

– Winston Churchill

Meet the new and improved i-mop range. A family of scrubber dryers with the flexibility of a flat mop.

Espresso yourself sustainably 

Serving takeaway hot drinks is an excellent addition to hotel drink facilities, especially for conference and meeting venues – and for those wishing to satisfy tourists and business travellers with packed schedules – by offering on-the-go services. Nowadays, when it comes to takeaway, sustainability is vital. “Sustainability is no longer a ‘nice to have’ for consumers – it’s an expectation,” shares Sally Whelan, founding director at HGEM, guest experience management. 

Retigo, the Czech based combi oven specialist, has been providing premium cooking solutions for over 25 years.

During this time, the company has outed itself as a market leader in the foodservice equipment industry, building up an impressive client base.

The business released its first-ever combi steamer a year prior to its incorporation, in 1994 and has continued to grow since then. Starting out with four establishing staff members, Retigo now boasts over 200 employees and produces thousands of catering appliances, annually, from its headquarters that span over 10,000 sq.m. The premises is soon to have an upgrade as work has begun building a new hall, which will grow the headquarters to 16,000 sq.m.

20 IN 2020

Every sports fan knows that the biggest events need to be experienced in real time and 2020 is primed for plenty of huge moments to keep hotel guests entertained.

The Premier League is the number-one footfall driver for hotel bars showing Sky Sports and there are plenty of twists and turns to come as Liverpool push for their first title in over 30 years, the top teams battle it out to qualify for Europe and those sat in the bottom half of the table battle to avoid the drop.

Afternoon Tea Service

The Tea Makers of London brings savvy new approaches to afternoon tea services, to excite the world of loose leaf tea to customers and to help create unforgettable tea experiences for HoReCa sector in the F&B industry.

Incorporating Britain’s culinary heritage of the traditional afternoon tea with their specialist loose leaf knowledge, The Tea Makers of London ensures the selection of quality teas liven London’s tea menus, in the hope to bring the authenticity of the loose leaf experience to tea lovers and tea connoisseurs. For, of course, the centrepiece of any afternoon tea is the tea itself.

RoomRaccoon Named Best Hotel Management System in the 2020 HotelTechAwards

Breda, (NL) 8 January 2020  Hotel Tech Report just announced that RoomRaccoon has been awarded the prestigious HotelTechAward as Best Hotel Management System in the World.

For years the HotelTechAwards have been honoring companies with outstanding products and even better client relationships.  Each year top hotel tech companies across more than 120 countries compete to be crowned the top rated product. The HotelTechAwards are based on customer feedback and have never been influenced by analyst opinion or status as a Hotel Tech Report customer. After an exciting contest, RoomRaccoon has been named 2020’s #1 Hotel Management System Software by Hotel Tech Report.

With change comes new challenges, but also the chance to grow

By James Bishop, Senior Director, Global Demand Partnerships at SiteMinder

Following a year that saw the UK market challenged by a variety of external forces, do hoteliers need to rethink their revenue management strategies in 2020?

With an evolving, increasingly-savvy consumer and a rise in overall competition, hotel businesses of all sizes are naturally being forced to become more creative when looking for ways to generate fresh revenue streams.


The Hoxton Hotel Group has recently opened a new mixed-use development comprising a 192-bed hotel with boutique style co-working office spaces above. The Hoxton, Southwark is a redevelopment of former social security offices, located on the western side of Blackfriars Road in London.


Bob Pease, CEO/President of the Brewers Association the not-for-profit trade association representing small and independent American craft brewers, reviews 2019 and looks forward to 2020.

Last year was a busy time for the American craft brewing industry and I want to highlight a few achievements: