Category Archives: featured

Manchester hospitality leaders put out ‘rallying cry’ to help local restaurants and bars through Covid-19 crisis

#PayitForward campaign will support hospitality sector with discounted voucher scheme

In support of Manchester’s hospitality sector, Manchester PR agency Roland Dransfield – along with Greater Manchester Night Time Economy Adviser, Sacha Lord, and other key hospitality leaders in the city – is launching ‘#PayitForward’, in response to the escalating Covid-19 pandemic and recent Government advice to stay away from bars and restaurants.

Official Launch of New ‘FairTipShare’ Kitemark to Promote Best Practice for Tipping and Service Charges in Hospitality Sector

New industry kitemark has attracted a number of key players from across the industry committed to raising standards and clarity around tipping

Last week saw the formal launch of a new kitemark for the hospitality industry designed to promote best practice for tipping and service charges in a bid to reduce consumer confusion and raise standards. Known as FairTipShare, the new industry body is being led by EP Business in Hospitality, in partnership with WMT Troncmaster Services and has an impressive line-up of industry board members, all of whom were present at the official launch hosted at The Crazy Coqs in Piccadilly, London, which was also attended by many leading hospitality firms.

Brits still buying morning flat white amid Coronavirus outbreak 12% increase in recorded purchases in March

Despite the UK hospitality industry experiencing widespread downturn as a result of Coronavirus, figures recorded by high-street loyalty app creators, Stampapp, show a 12% increase in total stamps collected by their coffee shop traders in the last week.

Orders and loyalty stamps collected from roughly 300 sites across the UK show a day-by-day increase each day of March (data up to the 14th), coinciding with the sharp increase in confirmed cases that have since resulted in people self-isolating and working remotely.

In a tight market, people make the difference

As the world grapples with the flow-on effects of lockdowns and the spread of the coronavirus, smart businesses should prepare to use their best asset — their people — to bounce back stronger, writes Planday’s industry expert Oskar Karlsson.

When writing the word crisis in Chinese, there are two characters: one for danger and one for opportunity. As the outbreak of COVID-19 challenges the way we work and interact, we understand that once we move past the initial dangerous period, new opportunities will present themselves.


Rockliffe Hall Golf has won two top accolades at the 59club Service Excellence Awards.

The annual awards, celebrating their tenth anniversary this year, recognise some of the highest-profile and best-loved golf venues across Europe, honouring individuals, teams and the venues themselves.

Jonny Dye scooped the Golf Retail Manager of the Year award while the golf course also won the Gold Flag Resort Award for the fourth year running.

Extraordinary matters: mia launches contract guidance

The Meetings Industry Association (mia) has launched guidance to the sector to assist contract negotiations and to help mitigate the impact of Coronavirus COVID-19 on trade.

Entitled ‘Extraordinary matters: Contract Guidance’, the best practice provides information on reducing the impact of cancellations and managing postponements and is designed to help keep everyone in business while making health and wellness a top priority.

East Yorkshire business wins national food award

The team at an East Yorkshire poultry business are celebrating after winning a prestigious food industry award.

Middleton-on-the-Wolds based poultry business Soanes Poultry won the award for its Yorkshire Grain Fed Chicken in the Best Poultry Product category in the annual Food Management Today Industry awards.

The winners of the awards were announced this week at a celebratory luncheon at the Royal Garden Hotel in Kensington that was hosted by celebrity chef, TV presenter and restauranteur Michel Roux Junior.

Digging for victory: Finalists Announced in Oliver Kay Produce Vegan Dish recipe competition

Three chefs have been shortlisted as finalists in the Oliver Kay National Vegan Dish of the Year 2020, and will now cook off their recipes for a panel of industry judges to decide the overall winner.

Running for the first time in 2020, the competition organised by fresh fruit and veg specialist Oliver Kay Produce challenged chefs to create a new dish to appeal to the growing number of vegan customers eating out. It aims to find recipes with a strong appeal to customers looking for enticing vegan dishes, as well as to inspire hospitality businesses to create profitable vegan menus.


This week, UK trade body UKHospitality called on the government to support the hospitality industry as it deals with the ongoing and wide-spread threat of the coronavirus. Latest figures released by the trade body state that eating and drinking out has declined by 7%, while forward bookings across hotels, restaurants, pubs and bars has fallen by up to 50%. Here, Catherine Gannon, Founder of Gannons Solicitors, advises operators facing crisis, due to a loss of revenue and footfall, what they need to do with landlords, HMRC and employees.


Coca-Cola Signature Mixers launches the ‘Open Bar Project’, a unique platform to invite mixologists from across the globe to co-create the next batch of Signature Mixers drinks. Mixologists will be invited on a journey of flavour discovery to create a range of exciting new flavours to complement the existing four Coca-Cola Signature Mixers range and put their signature on a bottle.

Slough gets a taste of la dolce vita with Taylor UK

New dessert bar serving authentic gelato is wowing customers

Opening in 2019, Gelatos is a dessert parlour in Slough which specialises in homemade waffles, crepes, pancakes, cakes and of course gelato – over thirty flavours are made in the shop every day.  With a funky interior design tailor-made for creating the perfect pictures for social media, it has hit the ground running as one of the best new dining destinations in Slough.

Fully-electric Mercedes-Benz eVito wins a positive reception at Travelodge

The Mercedes-Benz eVito was the top-quality choice when UK budget hotel giant Travelodge checked-in its first set of ‘green’ electric vans.

Travelodge has enhanced its environmental credentials by commissioning two of the ground-breaking vehicles, which combine a competitive carrying capacity with zero tailpipe emissions.

Hospitality Heroes 2020 Open For Entries

Entries are now open for the 2020 Hospitality Heroes competition, which recognises foodservice and hospitality industry professionals under 35 who go above and beyond their job role, giving something back in their spare time.

Organised by Kraft Heinz in partnership with Arena, this is the second year of the competition. Entrants must work in the hospitality industry and be under the age of 35 on Thursday 1 October 2020. Entrants will win £500 towards a charity of their choice as well as a seat on the Arena committee for 12 months and tickets to its networking events.