The hospitality industry has always strived to provide the ultimate guest experience. And with the help of the world’s leading ambient scent company, Prolitec, we are closer than we think. In fact, the solution is right under our noses.
These top hospitality brands share how Prolitec’s AirQ scent diffusion services impact their businesses.
Make a Great First Impression
Rutger Bloom, General Manager of Mercure Hotel Central in Den Haag in the Netherlands, says Prolitec fragrances welcome his guests with an impressive first impression.
“It gives the first impression of the hotel,” Bloom said. “You can have the most clean hotel in the world, but if the smell is not good or there isn’t any smell, guests can’t have a first impression.”
The guest’s journey should be front-of-mind.
“It’s not just the staff, it’s not just the building, but it’s the experience that’s makes a difference,” Bloom says.
Keep it Hassle Free
Floris Licht, General Manager of the Doubletree by Hilton Amsterdam Central Station in the Netherlands, explains how Prolitec’s certified technicians are the key to creating an effortless experience for hotel managers and staff.
“As a hotel, it’s always very important that whatever solution we go for is always as hassle free as possible,” Licht said.
Prolitec systems are fully programmable, with easy remote monitoring, so Licht can tend to his guests while they enjoy effortless scent experiences.
“My team was very enthusiastic from the moment we started working with it, and we’ve also received a lot of positive feedback from guests,” Licht said.
Provide Scents of Clean
Derek Morrison, General Manager at the Hilton Madison Monona Terrace Hotel in Madison, WI., wanted to create a reassuring sense of clean in his hotel.
Working with the Prolitec fragrance team, Morrison selected a scent with notes of ripe grapefruit and orange, with fruity peach and red berry to add a fresh feel throughout the space.
“The scent does give off a clean smell, but yet not an overpowering scent of bleach or ammonia or anything like that. It’s comforting and warm,” Morrison explains.
Be Part of the Brand
Lauren Myers, Director of Sales with Provenance Hotels, Hotel Max in Seattle, WA., uses Prolitec scent to distinguish the hotel as a brand.
“We wanted something that was unique, something that was identifiable with Hotel Max and something that really represented the experience that we wanted guests to receive when they stay with us,” Myers said.
Myers said the experience has been nothing short of great.
“I’m just proud to have this partnership with Prolitec.”