Bagden Hall Hotel has won the North of England Wedding Award for Outstanding Customer Service – Venues (Country) category for the second time, beating 14 other entrants to the prize.
Announced at a Gala Awards Dinner at York Racecourse, hundreds of companies enter each year, with only 15 shortlisted in the category. Businesses were selected from testimonials and feedback from their own newlywed customers, adding to the prestige of the award. They were then judged by professionals to decide the winners.
Three other hotels within the Classic Lodges group were shortlisted in the Award nominations: The Old Swan Hotel in Harrogate for Best Venue (City); Solberge Hall Hotel in Thirsk; and Grinkle Park Hotel in Easington for Best Venue (Country).
Caroline Gleeson, General Manager at Bagden Hall Hotel says it is a real honour to win the award for the second time since 2015: “We have a fantastic team at the hotel that does everything they can to give couples their perfect day. We held 150 weddings at the hotel last year and hope that each and every couple had a tremendous experience. We will continue to aim for higher standards each and every year.”
The North of England Wedding Awards in association with The Wedding Guide UK are Yorkshire and North East England’s most prestigious awards for client service excellence. The Awards recognise those businesses which go the extra mile for their customers, providing outstanding service and inspiring their customers to want to actively and positively promote them.