How Micro Markets Are Revolutionising The Hospitality Industry

The hospitality industry demands adaptation in the fast-changing world of information technology and artificial intelligence. Micro markets are the key players revolutionising the hospitality industry!

These small and specialised food and beverage vendors welcome you in hospitality establishments whether you are in hotels, restaurants, or even at the airport. It’s popular whether you travel, entertain yourself, or even for event planning services.

Embracing Innovation: The Rise of Automated Micro Markets in Hospitality

According to a 2021 article by the BBC, David Llewellyn, the Chief Executive of the Vending and Automated Retail Association, revealed a remarkable 367% surge in growth of automated micro markets over the past year. These micro markets are similar to small convenience stores, operate sans staff and rely on smartphone apps or unattended tills for customer transactions. The article underscores the burgeoning popularity and adoption of automated retail solutions.

It’s convenient for users, especially after the pandemic to enjoy contactless transactions and a seamless shopping experience, aligning with evolving consumer preferences for safety and efficiency.


Personalised Experiences

A micro market can cater to today’s consumers’ diverse tastes and interests. Whether you prefer speciality coffee, sandwiches, or pre-packaged healthful meals, a micro market provides something for anyone. Hotels and other hospitality establishments may provide customers with personalised experiences that leave a lasting impression. Furthermore, it is both safe and effective. It’s all about keeping up with technology but also considering the demands of the end users.

Flexibility And Innovation

The hospitality sector demands adaptability and creativity. It offers up a world of possibilities that go far beyond the culinary experience.

Imagine a hotel that is hosting a huge event or conference. Usually, a catering menu is available. Micro markets, on the other hand, would be interesting to attendees since they would cater to the consumers’ interests and dietary choices.

Social Spaces

In addition to satisfying culinary demands, micro markets function as bustling social hubs where customers may gather, mix, and socialise. Whether it’s grabbing a quick bite before a meeting or relaxing with coworkers after a long day, micro markets promote a sense of community and camaraderie that is often lacking in standard hotel dining situations. It’s a fun place to be with colleagues and coworkers.

Self-Service And Time-Saving

Micro markets can offer self-service options to guests in the hospitality business. It also saves time and is handy. Gone are the days when you had to stand in line for hours! In today’s environment, time is the most valuable commodity, and customers seek it out when they travel or engage in recreational activities. It’s all about receiving what they deserve. As a result, micro marketplaces in the hotel business make modern people’s lives more convenient.

Why Should You Consider Micro Markets If You Haven’t Already?

With artificial intelligence and technology, it’s easy to predict that the hospitality business will continue to advance. If you work in the hospitality industry, your objective would be to improve the customer experience. You would prioritize client convenience, and micro markets can play an important part in this. If you haven’t already, now is the moment to start a revolution at your company!

Whether you own a hotel, a restaurant, or any type of hospitality organization, it’s time to cut labour costs and look into a win-win solution. Micro markets are also safe and efficient for customers, particularly after the pandemic.

DELI CAFE™, by Connect Vending, revolutionises workplace dining and socialising with its innovative micro market solution. Combining the variety of catering with the accessibility of vending machines, DELI CAFE™ offers a diverse range of fresh food, snacks, cold drinks, and hot beverages for breakfast, lunch, dinner, and snacking breaks. Their micro markets feature chilled and frozen ready meals for wholesome options beyond snacks alone.

Crafted from sustainable materials, these bespoke solutions can be tailored to fit any organisation’s needs, including canteen refitting services for a cohesive design. Partnering with leading technology providers ensures seamless transactions, making DELI CAFE™ accessible 24/7 without the need for staff, ideal for unsociable hours or remote locations.

Typical micro markets include coffee machines, fresh food fridges, snack bays, and cold drink fridges, offering a cash-free checkout experience. Connect Vending invites organisations to embrace this transformative dining experience. It’s a win-win solution for your guests and the business. Micro markets are the way to go!

Contact Connect Vending today to revolutionise your workplace dining and socialising. You can visit the website for more information on how to revolutionise your hospitality establishment.

Two hotel employee using digital tablet while working at counter